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POLICIES & INFORMATION

Policies &
Information

Important information about appointments, privacy, terms of use and your rights as a client.

We are committed to providing a safe, inclusive, and transparent environment. Please review the details below to understand how we operate, how we protect your information, and how we work together to support your goals.

Safe Lock Mechanism

Quick Access to important information

Privacy Policy

How we collect, use, store and protect your personal information in line with Australian Privacy Principles.

Terms of Use

Terms and conditions for using our website and accessing information about our services.

Cancellation Policy

Details about our 48-hour cancellation policy and rescheduling through your automated appointment reminders.

Rights, Feedback & Advocacy

Understand your rights as a client, how we handle feedback, and where to find advocacy support.

Iridescent Silk Waves

Questions about our policies?

If you have any questions about our policies or your rights as a client, we're here to help.

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